FAQ

I have never been to Point Z where do I start?

We are excited to welcome you to Point Z Events! To initiate your booking process, please visit our Contact Us Page and provide your name, email, along with a event description including the preferred date and time. Our team will promptly respond with a tailored quote for your event. Upon confirmation, we will issue an invoice and secure your desired time slot. Please note that event cancellations or rescheduling require a minimum of one week's notice.

We encourage you to arrive on time to ensure a seamless event experience. Additionally, we are BYOB/BYOF friendly, allowing you to bring your favorite beverages and food. Thank you for choosing Point Z Events—we look forward to hosting your unforgettable occasion!

Do you accept walk-ins? I just passed by Point Z

We do not accept walk-ins, but you are welcome to reserve the space at any time. Contact Us through our simple reservation process. 

How do I get in?

At Point Z Events, the safety and security of our guests are paramount. Rest assured, each event is equipped with a dedicated security guard stationed at the entrance to ensure smooth access for you and your guests. Your peace of mind is our priority as you enjoy your scheduled event with us.

Are there any age restrictions?
Please note that reservations can only be made by individuals aged 21 and above. For guests under 18 years of age, the presence of a parent or legal guardian on-site is required for attendance. We appreciate your cooperation in ensuring a safe and enjoyable experience for all attendees."
What to do if I forgot my personal belongings inside?

 

Kindly be advised that Point Z Events assumes no responsibility for any items left behind by you or your guests. We urge you to ensure the retrieval of all personal belongings at the conclusion of your booking. Any items left unclaimed may be subject to disposal. Contact us as soon as possible if this occurs. Thank you for your understanding and cooperation. 

What happens if I stay longer than my initial reservation?

You may be subject to additional billing. We highly recommend a minimum reservation duration of 2 hours when booking our venue. While you know your crowd best, it's essential to be realistic about the average time of your specified event. Although extending your reservation may be possible if the space is available, please note that it's often booked before and after your slot. Trust your instincts; if you sense that a 3-hour window is adequate, consider proactively securing that additional hour to avoid any scheduling conflicts.